Position Information

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Window & Door Sales Specialist
About Us:
Cleveland Lumber Company is a family-owned-and-operated building materials business, serving the greater Cleveland area for over forty-two years. We provide top-notch customer service, fair pricing, and a quality selection of products to help professional contractors and homeowners complete projects large and small.
Job Description:
Cleveland Lumber Company is searching for a Window and Door Sales Specialist to join our inside sales team. The Window and Door Specialist is an essential part of our inside sales team responsible for driving window and door sales through multiple vendors.
Position: Window & Door Sales Specialist
Organization: Cleveland Lumber
Location: Cleveland,  OH 
United States
Salary: starting at $62,500, negotiable based on experience.
Posting Start Date: 4/18/2024
Date Posted: 4/18/2024
Requirements Responsibilities include:
  • Determining customer needs and providing appropriate product recommendations and solutions
  • Developing a product supply list for each customer’s job for review and confirmation
  • Providing in-person and over-the-phone consultations with appropriate follow-up, including email communications
  • Ability to learn and adapt to various window and door manufacturer software platforms
  • Completing customer quotes in an efficient and accurate manner using internal and external software
  • Receiving ordered materials and checking for accuracy
  • Coordinating with customers and the warehouse to schedule deliveries
  • Reporting incorrect, damaged, or missing materials to distribution and coordinating with sales staff on resolution
  • Maintaining accurate records of inbound and outbound shipments for accounting and invoicing
  • Comfort working on multiple order components of large projects simultaneously
  • Ability to work under pressure, problem solving with multiple team members to attain sales goals
  • Ability to collaborate effectively and positively as a team member
  • Interest in learning more about procedures, products, and software quoting platforms
  • Ability to coordinate multiple projects with several deadlines
  • Communicating clearly and effectively with customers and Cleveland Lumber staff
  • High school diploma or GED required
  • 3-5 years retail building materials sales experience, 2-3 years of window and door sales or installation experience preferred
  • Valid driver’s license
  • Computer and technology (mobile) proficiency
  • 3-5 years retail building materials sales experience, 2-3 years of window and door sales or installation experience preferred
  • Knowledge of quoting software including Andersen iQ+ and/or Harvey ClearWin strongly preferred
Status: This listing expires on: 4/18/2025
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Organization Information
Cleveland Lumber
9410 Madison Ave

Cleveland,  OH 44012
United States
Avi Selva